Columbus Civic Center Tickets and Events: How to Plan

Event listings can include events held at locations other than the Columbus Civic Center. Open the individual event page and verify the venue before buying tickets or planning your arrival.

For general venue context and visitor planning, read the Columbus Civic Center events and visitor guide.

For single-event tickets, use Ticketmaster.com or the Ticketmaster Box Office at the venue. The Box Office is in the front lobby.

Its posted hours are Monday–Friday, 10 AM–6 PM, with event-day hours beginning at 1 PM; the venue cautions that hours may change. The A–Z Guide also gives Monday–Friday, 10 AM–5 PM as ticket-purchase hours and says weekend hours vary by event.

The Box Office accepts Visa, Mastercard, Discover and Tap To Pay. It does not accept personal checks, cash or money orders. Purchases inside the building are also cashless: accepted payment methods include Visa, Mastercard, Discover, Apple Pay and Google Wallet. American Express and cash are not accepted, though third-party vendors may set their own cash policies.

Use an official ticket channel: the Civic Center says it cannot refund or reprint tickets bought through third-party or resale sites. If you need help with a ticket from another seller, contact that point of purchase.

Entry rules can vary by event, so check its page for age restrictions, bag requirements and camera rules before leaving. The venue directs guests to its Clear Bag Policy and recommends asking Box Office or event-day staff about camera use.

Have your ticket ready on your smartphone. The Civic Center recommends opening it through the Ticketmaster app or mobile website, charging your phone and adding the ticket to your phone wallet. Security screening and ticket scans happen outside before entry; screening may include hand-held metal detectors and searches of personal items such as bags.

Children aged 3 and older generally need a ticket unless an event says otherwise. Children under age 2 may enter without one if seated on a parent or guardian’s lap. Children under 16 must be accompanied by an adult, and the venue recommends checking with Box Office staff about age restrictions.

The venue has 77 accessible seats, special-needs restrooms and a patron elevator. Wheelchairs are available through Guest Services on a first-come, first-served basis, subject to limited availability.

Columbus Civic Center is about a 26-minute walk or 6-minute drive from SureStay Hotel by Best Western Columbus Downtown.

Allow time for screening and ticket scans outside the venue, and check the event page for its door time and location. The venue has a designated smoking area outside the south entrance doors on the second-level concourse; check with security before exiting to confirm re-entry.

Before you go, check the official site for the event’s location, schedule, ticket instructions and any event-specific rules. Box Office hours and entry policies can change, so confirm the details close to your visit.

Also make sure you can access your mobile ticket and have an accepted payment method for purchases inside. The venue’s regular Box Office schedule and cashless payment rules are useful planning points, but event-specific instructions take precedence.